Dr. Ariane Chapelle

Associate Professor

University College London

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Dr. Ariane Chapelle, PhD, is Associate Professor at University College London for the course 'Operational Risk Measurement for Financial Institutions’ and is a Fellow of the Institute of Operational Risk and a trainer for the Professional Risk Managers' International Association (PRMIA), for whom she designed the Certificate of Learning and Practice in Advanced Operational Risk Management.

Ariane has been active in operational risk management since 2000 and is a former head of operational risk management at ING Group and Lloyds Banking Group. She is also a former holder of the Chair of International Finance at the University of Brussels.

Dr. Chapelle runs her own training and consulting practice in risk management. Her clients range from Tier 1 to Tier 3 financial companies and include international financial institutions and governmental bodies in Europe and in the US.

Her new textbook “Operational Risk Management: best practices in the financial services industry”, published by Wiley Finance Series in December 2018 has immediately become a best seller in its field, ranking #1 on Amazon UK in financial risk management best sellers and #1 in Amazon.com in New Releases / Banking books for weeks in a row.


Thursday, 19th -14:20 to 15:10 p.m.

Concurrent session 3.3 - Using technological changes to improve operational risk management 

Amidst the buzzwords of “Artificial Intelligence”, “Machine Learning” or “blockchain technologies”, what are the real innovations and what are the consequences for risk management? Dr. Chapelle, sharing her practice as Operational Risk practitioner and academic lecturer in the department of Computer Science at University College London, reviews the current promising developments in the understanding of operational risk drivers using large volumes of data, but also highlights their limitations and the conditions for success.

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